SmoQue Burger

0 Replies • Service 20Sep Very thoughtful Ordered food at 8pm and received it at around 9.30pm .
I must say I was getting impatient and frustrated from hunger and delay but the staff do care and it was very sweet what I received in the end. Received and extra sweet thing with my order that I originally didn't order and two extra sauce pots. All stapled together with a handwritten note (really sweet touch on the order) saying how deeply sorry they are and thanking me for patience. I can see you guys had a tough evening on today but you still cared so much in the end by writing a note yourself. Thank you for your service. By Iiris P

0 Replies • Service 22Aug Order Declined Both my wife and I are often getting an ‘Order Declined’ message when trying to order. There’s no explanation why — for me we dropped the BlueMonday code and it worked, albeit without a discount. My wife basically always gets this error no matter what and can no longer order anything! What causes this?

0 Replies • Service 20Jun Order Issues, Inconsistent, but delicious I started ordering from smoque’s send of last year and while I can honestly say that I’ve had some of the best burgers in brighton from here I’ve also had some of the biggest headaches from here too. At least 40-30% of the time something is forgotten from the order, most frequently dips, but had missing drinks, chips, and sides. The new headache is your promotional code "BluesMonday", I have tried multiple times to enter the code only to be told "invalid promotional code" when it’s clearly displayed in the menu - and yes, it is typed in not added to the order as an item. And now your app has taken it upon itself to place an order when I wasn’t ready and still going round in circles trying to add the promo! Pretty pissed to be honest!

Fix the site then fix your service! Do that and you’ll be one of the best burger bars in brighton. Don’t: and you’ll have a list of as long as your arm of people pissed at your sub-par service. 2/5 stars (could easily be 5/5 stars) By Chris Davis

0 Replies • Quality 18May Absolutely perfect The best burgers in town . Food was
perfect👌 Delivery was so fast ! Lady on the phone was so nice when taking my order . Very polite . Delivery man was also very nice 👌. Love the extra's ❤️ . Brownies where lush . Will definitely order again 👌❤️

0 Replies • Quality 18May Fantastic as usual We frequently get deliveries from Smoque and they are always delicious and the service is always great. The burgers are very generous and are always hot, even though they are coming to us in Woodingdean. By Lucas Bradbury

0 Replies • Quality 15Mar Ricky Just received my first order, incredible food, will be ordering again! By Ricky Deerans

0 Replies • Quality 04Jan Impeccable Burgers as always! Introduced the flatmates to Smoque Burger after finding out there's a Brighton store. Incredible burgers, sides were a great portion size, value is insane! I'm currently stunlocked after eating too much, as is my neighbouring flatmate, my other flatmate ordered the tower and by the sounds of it is still climbing it as I haven't heard from him in 3 days!

Brilliant burger, excellent service, can't wait to order again. By Ryan Bates

0 Replies • Delivery 02Nov Food Placed an order tonight at 6.54 phoned them at 8.23 still no food apparently a driver down been phone img them ever since no answer it’s 9.09 still no food no Communication at all

0 Replies • Quality 27Jun Great food and service Thanks for the great food and quick delivery time, well worth the money!

0 Replies • Quality 26Jun Good burger but.... Just a received my food, unfortunately not what I ordered, tried ringing back to get the problem sorted and the phone just rang for 10 minutes. I normally wouldn’t mind but I just spent £11 on a customised burger and it isn’t what I ordered. Really would like to get this problem sorted as I love your restaurant but this isn’t the first time.

1 Reply • Quality 26Apr Customise When you customise a chicken fillet, it doesn't show what was added.
I customised mine, but got a standard burger, still good, but none of the extras. By Ethan Kith

4 Replies • Quality 30Mar Nutrition chart Where can I see your nutritional value chart for all your products? Or can I be sent one? Just curious to know but I DO LOVE All your food, I order every week!
Thanks :)

0 Replies • Service 16Mar Good burger Absolutely brilliant. The burgers are delicious and the service is very good.

1 Reply • Quality 06Jan Rosemary Fries Hello,

I was wondering if there are any plans to bring the Rosemary fries back to the menu? They are my favourite, and while the plain fries are still great, I really miss these! By Joanna Haslam

1 Reply • Quality 06Jan HOW DOES YOUR FRIES TRAVEL? I was wondering how you make sure your fries travels hot to your customers?

3 Replies • Delivery 01Jan delivery due what's your delivery times at the moment?

0 Replies • Delivery 03Dec Good food, quick delivery, fair prices Great as always 👍

1 Reply • Quality 30Nov What in that sauce? How do you make your house garlic & herbs mayonnaise? It's so addictive 😋

1 Reply • Quality 30Nov I love Smoque Honestly honestly the food here is always fresh. and they make the best potato fries I never have to go anywhere else. I wish they were in every city xx

0 Replies • Quality 28Nov Mince pie cheesecake? Out of this world guyssss! It's actually amazing x

0 Replies • Delivery 24Nov Speedyy Delivery super speedy and still piping hot food. I will be back xx

0 Replies • Delivery 06Nov Happy customer Happy with my burgers tonight stay safe guys👍

0 Replies • Service 02Nov Zahr I walked down to the shop sunday night, in the rain to buy two chicken burger meals. I waited outside for 45 minutes and was ignored except for the lady who apologized when I finally got the food. When I got home the chips were rock solid.

0 Replies • Quality 21Oct Perfect Feeling a bit lazy tonight ordered a delivery. Great burgers and chips, quick delivery.!what more can you want?

0 Replies • Quality 17Oct Sarah carey Wow! All three of us have just eaten the best burger meal! Lovely fresh burger and great chips! We felt it was great value for money too! We highly recommend the burgers!!!! By Karl Carey

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